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Winning with the Employee Experience

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Company Culture in the Restaurant Business – Winning with the Employee Experience

In this video, DecisionWise VP of Consulting, Christian Nielson discusses how Danny Meyer, founder of Shake Shack and CEO of Union Square Hospitality Group, creates a deliberate company culture so his employees will know how to act and treat customers when there’s not something dictated in the handbook.

Watch the full lecture, “Winning with the Employee Experience” at: https://decision-wise.com/winning-with-ex/
Cultivating Employee Engagement – Winning with the Employee Experience

In this video, DecisionWise VP of Consulting, Christian Nielson discusses how you can’t build employee engagement directly; you have to cultivate it by creating the right employee experience and allowing people to choose.

Watch the full lecture, “Winning with the Employee Experience” at: https://decision-wise.com/winning-with-ex/
The Challenges of Organizational Growth – Winning with the Employee Experience

In this video, DecisionWise VP of Consulting, Christian Nielson discusses how as organizations grow and leadership becomes less personally connected to their employees, it becomes critical to establish a strong company culture with the right employee experience.

Watch the full lecture, “Winning with the Employee Experience” at: https://decision-wise.com/winning-with-ex/
Understanding Critical Moments in EX – Winning with the Employee Experience

In this fourth video, DecisionWise VP of Consulting, Christian Nielson discusses the concept of “Chronos Moments,” the events we can plan on in an employee’s lifecycle, such as a hire date, onboarding, training, promotions, and so on. But there are also “Kairos Moments,” those unplanned events, such as workplace conflicts, lifestyle changes or personal issues.

How an organization handles both the planned and unplanned moments of the employee experience reveal the underlying values and beliefs of the organizational culture.

Watch the full lecture, “Winning with the Employee Experience” at: https://decision-wise.com/winning-with-ex/
What Do Highly Engaged Organizations Look Like? – Winning with the Employee Experience

In this video, DecisionWise President, Matthew Wride discusses how employee engagement doesn’t come from perks alone, like free snacks or a foosball table in the break room. You cannot buy your way to engagement. Instead, it comes from employees feeling a sense of belonging, as well as meaning and purpose in the work they do. They bring their best and brightest work to their job each day.

Watch the full lecture, “Winning with the Employee Experience” at: https://decision-wise.com/winning-with-ex/
How Do You Set Expectations? – Winning with the Employee Experience

In this video, DecisionWise President, Matthew Wride discusses how when it comes to setting expectations with your employees, it’s not about just managing behavior, it’s about asking them to buy in themselves to the principles and values of the organization.

Matt shares how Rocket Software and Nebraska Furniture Mart have done an excellent job of setting expectations with their employees.

Watch the full lecture, “Winning with the Employee Experience” at: https://decision-wise.com/winning-with-ex/
Listen, Understand, Act – Winning with the Employee Experience

In this video, DecisionWise VP of Consulting, Christian Nielson discusses the model of “Listen, Understand, Act.” As an organization, it’s important to listen and understand the experience you are creating for your employees, and take action to get closer towards the ideal experience you hope to create.

Watch the full lecture, “Winning with the Employee Experience” at: https://decision-wise.com/winning-with-ex/

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Tracy’s Tips

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How Does Employee Engagement Affect Performance?

Do fully engaged employees really affect the performance of a business? Dr. Tracy Maylett, CEO of DecisionWise, explains how organizations can benefit from making employee engagement a priority.
How Does Connection Impact An Employee’s Engagement?

Connection is one of the five keys of our ENGAGEMENT MAGIC model.

Visit https://decision-wise.com/engagement-magic/ to learn more.
What’s the Difference Between Engagement and Satisfaction?

People often confuse the terms “Employee Engagement” and “Employee Satisfaction.” Dr. Tracy Maylett, CEO of DecisionWise, explains the distinction between the two terms and offers some ideas for building engagement.
What Role Does a Manager Play in Employee Engagement?

DecisionWise CEO, Tracy Maylett, Ed.D., shares 3 ways a manager can have an impact on engagement with their employees.
What Creates Engagement For Individuals or Organizations?

Dr. Tracy Maylett, CEO of DecisionWise, walks through 5 elements or keys that create engagement for individuals and organizations.

Visit https://decision-wise.com/ for more on Engagement.

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Infographic Videos

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5 Keys for Engaging People

Engagement is fundamental. It’s a power that resides in most people, waiting to be unlocked. People want to be engaged in what they do. If the organization will build the foundation for engaging people, employees will do the rest. The five keys of ENGAGEMENT MAGIC provide an essential foundation for creating effective, lasting engagement.

Learn more at: https://www.decisionwise.com/engagement-magic/
5 Tips for Your Next Employee Survey

Consider the following five recommendations when determining your employee survey philosophy.

For more on employee engagement surveys, visit: https://decision-wise.com/
5 Growth Conversations to Engage and Retain Your Employees

One of the biggest reasons people leave jobs is to seek opportunities for growth. Here are five growth conversations that every manager should have to engage and retain their employees.

For more on employee engagement, visit https://decision-wise.com/
5 Personal Benefits of Employee Engagement

It’s apparent that employee engagement increases the organization’s bottom line and performance, but what about the individual?

As an employee, why would l care about being more engaged if it only means I have to work harder and the company reaps all of the rewards?

View the Infographic: https://www.decision-wise.com/infographic-5-personal-benefits-of-employee-engagement/
5 Tips for Coaching Employees and Providing Feedback

We can all become better listeners and learn to facilitate more productive conversations. Watch our 5 tips for coaching employees and providing feedback.
7 Myths About Employee Engagement (and the Facts Behind Them)
5 Questions to Prepare for 360-degree Feedback

Before you use 360 feedback in your organization, make sure you have properly set expectations with all participants and raters involved. Here are the five questions that you must answer before you press send to distribute 360 surveys to your leaders.

Visit https://decision-wise.com/360-degree-feedback-lp/ to learn more.
The Cost of a Bad Manager

Employee engagement surveys are great at helping you find the cracks in your company. They help you measure a number of things, but some of those items cost you more money than others. Take your managers. According to DecisionWise research, employees with a negative perception of their manager leave the company at a rate of 56% more than usual. With the high costs of turnover, bad managers can cost your company thousands or even millions of dollars! Care to find out how much turnover is costing your organization?

Try our calculator: https://decision-wise.com/cost-of-a-bad-manager/

View our infographic: https://decision-wise.com/infographic-the-cost-of-a-bad-manager/

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