Video: What’s the Difference Between Engagement and Satisfaction?

People often confuse the terms “Employee Engagement” and “Employee Satisfaction.” Dr. Tracy Maylett, CEO of DecisionWise, explains the distinction between the two terms and offers some ideas for building engagement.

Tracy is the CEO of DecisionWise and is responsible for guiding the overall strategy of DecisionWise, as well as leading large-scale engagement efforts for clients throughout the globe. He is the author of numerous articles and several books, including ENGAGEMENT MAGIC: Five Keys to Engaging People, Leaders, and Organizations.

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