“Moments of Truth,” from Chapter 8 of the book, “The Employee Experience: How to Attract Talent, Retain Top Performers, and Drive Results” covers the importance of trust within the contract. Listen to co-author, Tracy Maylett discuss an overview of Chapter 8 and how Moments of Truth will test the validity of your employee/employer contract.
Listen to the previous Employee Experience episode: The Psychological Contract, Chapter 7
Listen to the next Employee Experience episode: ENGAGEMENT MAGIC, Chapter 9
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