In this podcast episode, DecisionWise consultants Dan Deka and Charles Rogel discuss what it means for managers to care about their employees as people. They address ways to recognize and understand the unique characteristics of each individual employee, how to handle challenging and emotional situations, and showing empathy in conversation.
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UPMC administers surveys to all 80,000 employees across 20 different hospital systems, doctors’ offices, clinics, and long-term care facilities to understand the employee voice.
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