We partner with our clients to achieve successful results. Join the movement of organizations experiencing engaged workplaces.
UPMC administers surveys to all 80,000 employees across 20 different hospital systems, doctors’ offices, clinics, and long-term care facilities to understand the employee voice.
The Manager Weekly Check-in tool is based on the 5-15 framework developed by Patagonia’s founder Yvon Chouinard.
The 5-15 methodology works like this: Each week, everyone on a team spends 15-minutes writing updates in an online report automatically sent to them each Friday. The manager takes five minutes to read each report, and 15 minutes to collate their own feedback for their manager.
This continues up the chain providing managers and executives in the organization a weekly snapshot of what’s going well and what needs improvement from the point of view of all their employees.
We define employee engagement as “an emotional state where employees feel passionate, energetic, and committed to their work. In all interactions, employees give their hearts, spirits, minds, and hands to deliver a high level of performance to the organization.” While employees must both learn and choose to be engaged at work, management directly impacts the employees’ desire and ability to be engaged.
In his book, What made Jack Welch Jack Welch: How Ordinary People Become Extraordinary Leaders, Stephen Baum suggests that “Leadership boils down to some very simple-not rocket science-ideas: character, confidence, critical thinking and the ability to engage other people.” In our view, however, engaging people comes by building meaningful employee experiences.
